Reviews


Water Heater Repair in Albuquerque, 87105

“My complaint is regarding overcharge for service to replace the expansion tank on my water heater. A $95 diagnostic fee was charged which I had agreed to. But then the bill came for replacement of the tank in the amount of $384. After paying the full bill ($479 + tax) I checked the market value of the identical expansion tank that was replaced. The tank retail price is around $65. When I asked the Williams rep over the phone for a breakdown of the cost of the repair in terms of parts and labor, he refused to give me a price breakdown and said just that it was one price for the repair. Needless to say I will never call on Williams Mechanical for repair service again.”
- Anthony M.

Ductless Mini-Split Installation in Santa Fe, 87507

“Alex and Gabriel installed three mini-splits in my house yesterday and today. They were polite, efficient, cheerful, explained what they were doing, and cleaned up after their work. Additionally, they suggested an excellent alternative to one of the drainage arrangements. I definitely will recommend Williams Mechanical to others.”

- Nancy M.

Ductless Mini-Split Installation in Santa Fe, NM 87507

“My installation was well planned and well executed. The team communicated well, was always on time, maintained a clean work site and left me with a perfectly running system. They stayed late into the second evening, leaving well after dark, demonstrating a commitment to finishing on schedule. I feel lucky to have my mini splits and a company I can rely on for future needs.”

- rachel b.

Heat Pump Installation in Albuquerque, 87106

“We had previously chosen Williams for our HVAC needs so, when we recently moved, we called on them again to replace an old gas furnace with a modern heat pump system. Annette provided a few options and helped us think through our needs, current available technology, and the incentives offered as part of the IRA effort to move away from fossil fuels. We had a Trane system in our previous house and liked the equipment so wanted to stay with that brand. It was a two-day installation carried out by Alex and Alex (aka Alex 1 and Alex 2 :)). Alex 1 recently came on board and brought years of experience and knowledge; Alex 2 was a veteran who had worked on our previous system. Both of them were highly knowledgeable, hard-working, efficient, and tidy. I especially liked that they explained the system clearly and completely. Their patience and good humor made the installation process go smoothly. We feel that the professionalism, reliability, and value of Williams made us confident in our decision.”

- Walter P.

Air Conditioner Installation in Albuquerque, 87109

“If I’m going to leave a review, I feel as though I need to be honest and upfront for the next customers of Williams mechanical. With that being said, Jeremy and Eric did a great job with the installation of my home, and explaining exactly what they did and how it works and what I needed to do and all the good stuff. Annette initially came to my house and gave me an estimate the following morning and they were a couple hiccups with the unit not being available but she came through as promised and got me everything I needed and wanted. She was great about communicating and was easily and readily accessible via phone. At my home I had a 16 seer ac unit installed. The woman I spoke to at the office name. Stephanie also answered all my questions and was easy going, and had no problem with me calling her or questioning about anything as of course, installing AC is a very large project and costly. I would definitely recommend.”

- Don H.

Zone Control System Installation in Albuquerque, 87106

“Williams mechanical has been our go to company for about 5 years. They do our twice yearly inspections as well as repairs to our existing units. They recently replaced one of our units on the roof of our building. Their work has always been stellar.”

- Debra G.

Ductless Mini-Split Installation in Albuquerque, 87107

“Jeremy & Eric did a great job installing our mini-split, which required some extra effort to run all the tubing in the attic/garage. Thanks guys!”

- Karen P.

Ductless Mini-Split Installation in Albuquerque, 87108

“What should have been a straight-forward installation was complicated by our extremely well-constructed house. Steel I-beams were unexpectedly encountered over every window, substantially slowing installation. But Jeremy and Alex powered through, and the job was completed. Annette worked with us on specifics, getting the system to a price we could afford.”

- Jim B.

Evaporative Cooler Replacement in Albuquerque, 87102

“Elijah and Jeremy were outstanding in their efforts to quickly and efficiently remove and replace an aged swamp cooler at my mother’s home which decided to fail when the temperature was 102 degrees. They were very professional, informative and a pleasure to work with… and they did it all while the heat was creeping back up to 100. The Williams office staff– Mat in particular–were also very helpful and responsive to our urgent needs. Thanks to everyone!”

- Dana S.

Ductless Mini-Split Installation in Albuquerque, 87108

“What should have been a straight-forward installation was complicated by our extremely well-constructed house. Steel I-beams were unexpectedly encountered over every window, substantially slowing installation. But Jeremy and Alex powered through, and the job was completed. Annette worked with us on specifics, getting the system to a price we could afford.”

- Jim B.